The Coles Supermarket Online Department provides a service where customers' online grocery orders are selected and packed in-store by a team of Personal Shoppers. These orders are then delivered in our specially designed delivery vans, by our dedicated Customer Service Agents.
Reporting to the Store Manager you will have full accountability for the day-to-day running of your department. You will take pride in contributing to a store which is encouraging, warm and welcoming for our team, customers and community members. Working within your local community, this is an excellent opportunity to combine your passion and retail leadership experience while progressing your career.
Your key responsibilities will be to:
- lead, coach and develop your team
- recognise and celebrate successes
- take a team approach to meet sales targets, cost control and rostering requirements
- inspire customers through presentation, merchandising and stock management
- always look to simplify processes and meet audit and compliance standards
- maintain and nurture a culture where people and food safety is inherent
- delight our customers with an incredible shopping experience
- support and work alongside the Store Manager with all online department operations of the store
Coles is a fast-paced, constantly changing business that harnesses your talents and challenges you to perform at your best.
As a team, we’re bold with ideas and operate with pace and passion, always looking for better ways to transform retail and delight customers.
Not only will you receive a competitive salary, you’ll also have access to these great benefits:
- a 5% discount when shopping at Coles, Kmart, Officeworks and Target
- learn new skills and develop your existing capabilities - we provide excellent ongoing training and development
- 12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers
If you're relocating for this role, we’ll help you every step of the way with your move and provide you with the following:
- Remote relocation allowance;
- Rental assistance;
- Relocation assistance, including all reasonable expenses involved with moving to a new location;
- 75% electricity subsidy;
- Two return flights to your home city each year for yourself and your dependents.
Today, Coles is one of Australia’s iconic retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.
We have a combination of over 2,400 retail outlets across Australia covering Coles supermarkets, Coles Express fuel and convenience sites, Spirit Hotels and liquor stores under Liquorland, Vintage Cellars and First Choice Liquor branding.
While some things have changed over the years, one thing remains the same – our customer first strategy. We have over 112,000 fantastic team members across the country who are focused on making life easier for our customers and making a difference to the communities we serve every day.
At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities.